Randstad Telecom Analyst in Lansing, Michigan

Telecom Analyst


Lansing, MI

Date Posted:

Tuesday, October 4, 2016

Job Type:


Reference #:



Randstad Technologies

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Our Lansing Area Client has a long term contract opportunity for a Telecom Analyst. This person will be responsible for the installation and maintenance of the voice telecommunications system infrastructure and associated devices as well as Help Desk support for Executive Team.


  • Support end user telecom problems.

  • Assist with Moves, Adds, Changes and Deletes (MACD).

  • Writes fundamental documentation in a clear, concise manner and according to standards.

  • Shares knowledge effectively within the work team.

  • Provide Help Desk Support to Executive Team.


  • Associates degree preferred

  • 3+ years of telecommunications experience in large enterprise telecom environments

  • Can screen complex, technical or specialized literature for referral

  • Experience with one or more telecom system platforms

  • Experience and general knowledge of networks / TCP/IP

  • Experience and understanding of general telecom system architecture

  • 2+ years of experience in an IT Helpdesk role

  • Strong customer service skills and professional presentation.

For more information, please contact Andrew Bernal at andrew.bernal@randstadusa.com

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