Randstad Configuration Manager in Lansing, Michigan

Configuration Manager


Lansing, MI

Date Posted:

Monday, October 17, 2016

Job Type:


Reference #:



Randstad Technologies

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Our Lansing Area Client has a long term contract opportunity for a Configuration Manager.


  • Responsible for managing change, release, configuration as part of ITSM, and software distribution processes.

  • Oversees process implementation, operational effectiveness monitoring, new requirements and process changes, and process integrity.

  • Accountable for release planning, change implementation, coordination of release package testing, and verification and post deployment review for all environments, including audit and compliance activities.

  • Responsible for the recording of configuration items in the configuration management database (CMDB), responsible for Change Management, Configuration Management and Service Level Management.

  • Monitors the day-to-day use of standardized methods and procedures for change and release management.

  • Ensure change and release implementation artifacts are complete and meet process requirements and standards.

  • Oversees the coordination of release package testing, verification and post deployment review.

  • Serves as the central point of contact for changes and releases into the acceptance, performance, training, and production environments.

  • Manages policies, standards and governance and ensures process integrity.

  • Monitors the day-to-day use of standardized methods and procedures for configuration management in order to reduce the risk associated with changes to the production environment.

  • Assists with root cause determination for incidents, reducing the time it takes to recover.


  • Bachelor degree or equivalent experience. ITIL certification desired.

  • Demonstrated experience in configuration management (physical and logical configuration of hardware components and system software).

  • Extensive knowledge and understanding of change, configuration, and release management processes within the ITIL framework. This includes technology enablement and automation, process governance, measurement and audit, and continual process improvement.

  • Solid knowledge and understanding of IT service management (ITSM/ITIL), including service delivery lifecycle.

  • Solid knowledge and understanding of requirements analysis activities to identify criteria for configuration items (CI) and relationships between CIs.

  • Solid knowledge and understanding of information technology architecture and strategy.

For more information, please contact Denise Hamill at (616) 419-8882 or at denise.hamill@randstadusa.com

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