Randstad Technical Writer in Kansas City, Missouri
Kansas City, MO
Tuesday, October 11, 2016
Randstad Technologies is seeking an experienced Technical Writer for an opportunity in Kansas City, MO. This person will be responsible for writing technical copy for various IT publications including policy, process and procedure documents, training materials and end user facing documentation.
Gathers technical information, prepares written text, and coordinates layout and organization of documents
Manages all created materials on the company s Intranet (SharePoint) and Service Now
Establish a well-defined framework for creating, categorizing, updating, and periodically approving IT policies
Inventory, consolidate, and update existing policies; creating new policies to address any noted gaps
Archiving/removing any unnecessary policies from the intranet site to avoid further confusion.
Ensuring the policies are applicable to the entire company and are accessible
Maintains a project calendar; communicates milestones and status to all project stakeholders
Reviews content written by other authors and provides effective feedback
Actively participates in meetings, trainings, and discussions
Actively seeks to understand internal and external customers, and shares and applies information appropriately