Randstad Manager A/R Technology in Jacksonville, Florida
Manager A/R Technology
Friday, October 14, 2016
Randstad Technologies is seeking someone for a Direct Hire opportunity as an AR Technology Manager.
Position Summary/Job Description:
The Manager, A/R Technology Position is accountable for set up and Maintenance of our A/R department systems. This individual are engaged primarily in the customer and system configuration in our main frame systems as well as GetPaid, OpenScan, Telephony and other department software applications. The Manager, A/R Technology works closely with the Credit/Collection Management team and IT to maintain the system configuration and/or implement changes to system and customer setup across all functions of the department. The Manager, A/R Technology works under the direction of the Director of Credit and Collections to develop and implement plans for the Department to meet the overall Company and Department strategic objectives.
Job Responsibilities/Essential Functions :
Formulates and defines scope and objectives for new or modified application/setup and system based on user needs, and leads systems analysis, design, development and implementation efforts.
Participate in analysis of application requirements, the development of detailed project specifications, and the development, testing, and implementation of major business applications.
Perform daily system monitoring, verifying the integrity of systems and key processes, and verifying completion of scheduled jobs.
Provide support per request from various groups and users
Investigate and troubleshoot issues.
Provide day-to-day technology support and general systems management.
Propose and implement system enhancements that will improve the performance and reliability of the systems and software.
Coordinate system planning, upgrading, monitoring, testing and servicing.
Work with IT Department on application development and troubleshooting.
Work with IT support (Info) on system issues.
Job Qualifications / Requirements:
Experience in managing system applications
Preferred experience with collection and/or contact management software
Ability to work with IT management and software vendors to trouble shoot and identify enhancement opportunities
Ability to prioritize, multitasks, and works efficiently
Effective in change management
Ability to analyze and define business and technical requirements
Demonstrated Technology Aptitude
Strong Communication skills (both oral and written)
Ability to identify reporting requirements, data requirements, interface and processing requirements
Four-year college degree in business/IT or another related areas