Randstad Customer Service Representative in Jacksonville, Florida

Customer Service Representative

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job details:

  • location:Jacksonville, FL

  • salary:$15 per hour

  • date posted:Thursday, September 7, 2017

  • job type:Temporary

  • reference:S_565886

  • questions:jamee.murray@randstadusa.com904/239-0812

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description

The Representatives are required to provide complete and accurate information regarding all of the brokerage and banking products and services including but not limited to:

  • Account balances, holdings and activity

  • Fund Transfers

  • Online log-on, passwords reset, navigation and other functionality or trouble shooting

  • Statement reconciliation

  • Visa activity/deferred debit and rewards program rules and benefits

  • Web Bill Payment

Please note the hours: 40 hours, somewhere between Sunday - Friday, 5am - 12am

Working hours: Flexible hours

Skills:

  • MUST HAVE STABLE WORK HISTORY

  • Associates or Bachelors preferred but not required.

  • Professional Demeanor: Ability to conduct oneself with patience, composure, and appropriate attitude

  • Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy the client's requests

  • Problem Solving and Decision Making Skills: Use good research and problem solving skills; know where to go to resolve problems

  • Initiative: Demonstrate a "self-starter" behavior and a willingness to help others

  • Communication Skills: Communicate effectively, actively listen and follow-up with questions and updates to involved parties

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.