Randstad Customer Service Representative in Islandia, New York

Customer Service Representative


Islandia, NY


US$ 15 - US$ 16 per hour

Date Posted:

Thursday, September 29, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Manufacturing & Logistics

DescriptionWe are currently recruiting for a Customer Service Representative for one of our clients located in the Hauppauge area! If you meet the below qualifications and would like to be considered for the opportunity, please apply with a copy of your resume attached in a word document:

Job Duties Include:

- Create and maintain the service technicians' daily schedules including maintenance, repairs, and follow-ups

- Generating work orders for service requests and communicate with store managers to verify request for service and work order descriptions

- Schedule and coordinate all service calls as they are received

- Manage services rendered on a daily basis

- Maintain and update customer database with current information

- Proof new customer folders and existing customer folders to ensure accuracy

- Maintain monthly on-call list and notify all parties of any adjustments or changes that have been made

- Create and manage follow up and shut down lists

Working hours: 8:30 AM to 5:30 PM



- Minimum of a high school diploma or equivalent

- Previous employment in the service industry

- 2 to 3 years experience in a customer service role

- Excellent customer service skills

- Must be organized and detail-oriented with the ability to multi-task

- Proficient in Microsoft Office

- Ability to pass a drug and background screen

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.