Randstad OPERATIONS PROCESSOR 1- Customer Service-Reinstatements in Irvine, California

OPERATIONS PROCESSOR 1- Customer Service-Reinstatements


Irvine, CA


US$ 13 per hour

Date Posted:

Tuesday, October 11, 2016

Job Type:


Reference #:



Randstad USA Administration


Randstad is seeking call center professionals to service a major financial institution in the area!

All interested candidates submit resume to kyle.hemphill@randstadusa.com

Job Description

Contacts customers to determine the reason for payment delinquency and obtain payment commitment by placing outbound calls which are non-routine and require deviation from standard screens, scripts, and procedures. Negotiates workouts and repayment plans. Handles most complex collection inquiries and issues. Makes decisions about acceptance/return of partial payments. Handles 45-50 calls a day.

Working hours: 40


Manager is looking for candidates who display attention to detail, experience with collections and metrics. Candidates with call center experience will have the most success.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.