Randstad 2nd Shift Customer Service Representative in Holbrook, New York
2nd Shift Customer Service Representative
US$ 15 - US$ 16 per hour
Tuesday, October 11, 2016
Randstad USA Administration
DescriptionSeeking high energy self starters to be part of the team that helps provide exceptional customer service to their clients.
Manage inbound / outbound calls in a professional manner.
Data entry related to customer inquiries and orders.
Able to identify and escalate customer issues with empathy when appropriate.
Build rapport with your customer and ensure that there are no open issues before closing a customer contact.
Would be working Sun - Fri 3:30pm - Midnight
This is a 5 month temporary position
Working hours: 3:30PM - 12:00AM
Experience in a call center, inbound or outbound calling, handling all types of customer inquiries, diffusing escalated calls, etc.
Ability to work in a fast paced, team environment.
Ability to multitask defined by speaking on the phone, utilizing multiple applications for research and typing at the same time.
If you are interested and meet the above requirements, please apply to this position with your resume in the form of a Word document!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.