Randstad Bilingual Customer Service Representative in Hixson, Tennessee

Bilingual Customer Service Representative


Hixson, TN


US$ 12 per hour

Date Posted:

Monday, October 10, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionFull-time, Contract

We have an immediate need for a English/Spanish speaking Customer Service Representative for a small, active call center. The ideal candidate will be someone who has a contagious positive attitude, has a driven, goal-oriented personality, but above all has a heart for customer service.

Responsibilities Include:

Activating contracts, processing change requests to accounts, follow-up on past due payments

Answering incoming calls, e-mail and messages from customers

Researching solutions, reviewing options and trouble shooting issues

Update billing information along with personal information

Documenting information into a client system to track customer interactions and solutions

Working hours: 8:00am-5:00pm


Skills Required:

Excellent verbal and written communication in English and Spanish, including grammar, punctuation and spelling skills

2 years of experience in a call center or related customer service office setting

Excellent organizational, interpersonal and follow-up skills

High degree of accuarcy and attention to detail in work and with numerical data

High comfort level with technology

Excellent time management skills

Ability to maintain a high level of confidentiality


High School diploma/GED required

College degree preferred

Must be available to work between the hours of 8am- 7pm on Monday- Thursday and 8am - 5pm on Friday; no weekends

Please fill out an online profile at www.randstadusa.com and attach a professional resume call Tara Goode for an interview 423-855-3779

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.