Randstad Customer Service Representative in Hauppauge, New York

Customer Service Representative


Hauppauge, NY


US$ 15 - US$ 16 per hour

Date Posted:

Monday, October 3, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionWe are currently recruiting for a Customer Service Representative for one of our clients located in the East Islip area! This is a large company with several divisions and offers the potential for excellent career development and growth opportunities within the company. This is a temp to hire opportunity and an immediate need. If you meet the below qualifications and would like to be considered for the opportunity, please apply with a copy of your resume attached in a word document.

Job Duties Include:

- Answer high volume inbound calls and provide quality and efficient customer service to all customers

- Provide support to an account manager who is providing a service for a specific customer set

- Communicate with customer, stores, and vendors in regards to service requests

- Maintain and update customer database with current information

- Gather proposal information in order to create estimates

- Track and schedule repairs and follow up on any customer issues

- Multi-task between responding to phone calls and emails while conducting data entry into company data base

- Create and manage follow up and shut down lists

Working hours: Monday through Friday, 8:30 AM to 5:30 PM



- Minimum of a high school diploma or equivalent

- Previous employment in the service industry

- 2 to 4 years experience in a customer service role

- Excellent customer service skills

- Must be organized and detail-oriented with the ability to multi-task

- Proficient in Microsoft Office

- Willing to consent to a drug and background screen

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.