Randstad Application Developer in Hartford, Connecticut
Tuesday, October 4, 2016
Temp to Perm
4+ yrs of Production Support experience.
Ability to work with cross functional teams.
Lead and provide direction to technical teams. Must have experience working with off-shore teams.
Technical background ideally with Unica, where this individual will be able to identify the issues and start the triage process for incidents resolution/restoration of service.
Must be able to work in fast pace, high pressure, metrics driven environment.
Production Support experience
Coordination within and cross functional teams
Experience and working knowledge of distributed technologies - IBM Unica, Java, web services, oracle database.
Comfortable working with off shore team.
Excellent oral and written communication skills
Predict emerging customer needs and develop innovative solutions to meet them
Solve unique and complex problems with broad impact on the business
Participate in the development of business strategy
Translate highly complex concepts in ways that can be understood by a variety of audiences
Influence senior leadership to adopt new ideas, products, and/or approaches
Deploy and maintain Applications/Systems
Provides direction to the resources that support the application/System
Participate in release management planning
Review escalated incident items and assigns to appropriate work group
Accountable for second level application support, coordinating the involvement of business and/or UHG IT development resources in incident resolution as necessary
Support the Service Manager, who has the primary ownership of the application, to manage the health of the application, sets the overall direction and priorities of activities, and manage the application budget