Randstad Senior User Researcher in Framingham, Massachusetts

Senior User Researcher


Framingham, MA

Date Posted:

Wednesday, October 12, 2016

Job Type:


Reference #:






Randstad USA Administration

DescriptionRandstad, in partnership with Bose Corporation, is seeking a Sr User Researcher to help Bose with the next big thing! You'll own developing a holistic understanding of the user, as well as leading research activities associated with the vision and development of the product. Hint: it's not a radio! At Bose, they've spent more than 50 years finding new ways to bring quality audio products to people-in their homes, in automobiles, in airplanes, and just about anywhere else that there is a possibility to enjoy music. They are stretching our vision and obsessive approach to providing customer benefit by focusing on improving people's lives in fundamentally new ways beyond audio entertainment.

In one exciting new area, we have working prototypes that resonate strongly with consumers. Now we need to finish the development and commercialize the products. This is where the Sr User Researcher comes in. This is a unique opportunity to do the most creative and impactful work of your career.

As a Sr User Researcher on this team, you will own a variety of user research plans, execution, analysis and presentation. You will create a holistic view of the user in all their complexities for an exciting new family of consumer products. You'll work as a trusted partner with the engineering, interaction design, industrial design and manufacturing teams to finish the development, and with public relations, marketing communications, retail demonstration and sales teams to help us bring this vision to life. Your role will be to help the team understand how user research can support them in making good decisions and how best to execute on those needs with the team.

Working hours: 9-5


Technical/Functional Competencies

User Research: You have strong user research expertise, to include ethnographic, resonance, concept testing, and technology assessments with users; usability testing; and collecting secondary research relevant to the team's needs. Your skills are broad and deep, from shoulder-deep SPSS analysis to qualitative ethnographic interviewing.

Analytics: You have deep critical thinking skills for framing, analyzing, and synthesizing complex problems (both qualitative and quantitative user research, and usability testing). You're trained to deliver thoughtful and complete protocols, execute moderation and do complex analysis.

Communication: You have excellent visual, verbal, and written communication and presentation skills as well as a solid portfolio of past work.

Innovation: You have experience with innovation and new-to-the-world consumer products and businesses, rather than incremental product line extensions. You have an affinity for emerging technology (e.g., consumer wellness, IoT, AR/VR), market trends, and new gadgets.


Bachelor's or Masters degree in Human Factors Engineering, HCI, Behavior Sciences, Experimental Psychology or a related field, with a minimum of 3 years of related work experience.

Occasional travel, domestic and international (10-25%).

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