Randstad Customer Service Representative in Dublin, Ohio
Customer Service Representative
US$ 13 per hour
Friday, October 7, 2016
Temp to Perm
Randstad USA Administration
DescriptionRandstad, in partnership with a Fortune 85 company, is actively recruiting for Customer Service Representatives at our client's Dublin, OH worksite. This worksite is near the Tuttle Crossing Mall in Dublin. This is an excellent opportunity to build a fulfilling career with our client, who has recently been listed as a Fortune 100 Best Place to Work.
Let's talk about Randstad:
This is an exciting new opportunity with an innovative company who has a proven track record of career growth, talent engagement, and development. It's time for you to be a part of something much bigger and grow in your career. Randstad will provide the tools, development, and opportunities to get you to that next level - to your dream job. Are you ready to start your career with a Fortune 85 company in the insurance and financial services industry? If so, then it's time we chat!
What's your title?
Member Care Representative I
This role is a temp-to-hire opportunity that will allow you to showcase your talent and discover the GREAT difference with Randstad! Customer Service Reps with our client work hard to provide award winning customer service experiences. Whether you're taking calls to help someone make a payment, adding a vehicle to their policy or working through a complex billing issue, you'll be responsible for delivering an on their side experience to all customers. After perm hire, pay will increase and may be upwards of $33,500 per year with medical benefits, 18 days vacation, a Pension plan, and tuition reimbursement!
What you'll be doing:
- Field inbound calls from policyholders, agents, third parties, business partners inquiring about insurance products
- Effectively and efficiently make policy changes, answer policy/billing questions, take payments, and provide documentation
- Follow up with customer, as needed, to process policy/ documentation changes
- Create a customer-focused, simple, and hassle free environment
Working hours: Please see job description for full details.
What we're looking for:
- One year working in a call center environment
- Prefer experience working in the insurance industry
- High school diploma, or higher, required
- Strong verbal and interpersonal skills to best communicate technical information
- Strong ability to multi-task and navigate multiple systems
When would you work?
The training hours are from 8:00 am - 4:30 pm Mon - Fri for the first 10 weeks of employment. Regular schedules begin after training and you may CHOOSE either a 5 day work week of 2:30 - 11:00 PM (off on Tues and Sun) or a 4 day work week of 12:30 - 11:00 PM (off on Mon, Thurs, and Sun).
So, what do you think? ARE YOU INTERESTED? If so, contact Dan Alipio:
--By phone: 614/224-9250
--By Email at Dan.Alipio@RandstadUSA.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.