Randstad Call Center Representative in Dayton, Ohio
Call Center Representative
US$ 13 per hour
Wednesday, October 12, 2016
Randstad USA Administration
Location: Dayton, OH 45448
Duration: 6 months
Processes Enrollment and Billing transactions while assisting Customer Service in handling member telephone calls
Essential Functions and Responsibilities
- Provide top quality service and information to customers about products; explain policy features and benefits, provide policy-specific information regarding claims, and process complex transactions accurately.
- Ensure members are sent the correct notification in regards to premium status
- Answer telephone and/or written communications from both internal and external customers regarding eligibility and billing concerns
- Researches and conducts follow-up on eligibility related appeals.
Working hours: TBD
--1+ year performing same or similar responsibilities.
Relevant experience includes:
--Eligibility processing, billing, accounts receivable processing, auditing of records and reports, and/or working knowledge of claims/eligibility software applications that support healthcare operations.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.