Randstad Call Center Agent in Dayton, Ohio
Call Center Agent
US$ 13 per hour
Saturday, October 15, 2016
Randstad USA Administration
DescriptionWorks under immediate supervision.
Reports to a supervisor. Provide top quality service and information to customers about company Dental insurance products; explain policy features and benefits, provide policy-specific information regarding claims, and process complex transactions accurately.
- At all times enhance and strengthen relationships between the customer and company.
Workers are expected to perform these responsibilities in a consistent, professional manner while displaying superior interpersonal and service skills.
Must possess a pleasant and engaging phone voice and demonstrate a true desire to help people.
- Associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and servicing skills.
- Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting the core values including delivering world class customer service.
- Uses dynamic communication skills to address customer needs
Working hours: Mon - Fri from 8am-11pm EST. Training from 8am-5pm for 6 wks
Hours of operation for Dental business is Mon - Fri from 8am-11pm EST. Training from 8am-5pm for 6 wks.
After training, associates will be scheduled for 40 hrs wkly within the hrs of operation 8am - 11pm.
Requires a high school diploma or equivalent and 1-3 years of experience in customer service.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.