Randstad Customer Care Advocate in Columbia, Tennessee

Customer Care Advocate

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job details:

  • location:Columbia, TN

  • salary:$13 per hour

  • date posted:Friday, August 4, 2017

  • job type:Temporary

  • reference:S_555219

  • questions:brooke.lamb@randstadusa.com931-381-9675

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description

A Customer Advocate acts as the liaison between customers and other operational departments within the company to eagerly resolve issues on behalf of the customer by providing reliable solutions.

This is a temporary position through the end of the year. Great way to earn some extra Holiday cash!!!!

Job Duties include:

  • Assisting customers who are applying for health insurance that need to submit extra forms or information

  • Organizing e-mails and tasks in the in-house computer system for Sales Agents and Customer Advocates

  • Other operational task needed to support departmental daily activity

Working hours: Monday-Friday 8:00 am-4:30 pm

Skills:

Key Competency Expectations:

  • Service oriented

  • Interpersonal skills

  • Positive communication skills - verbal and written

  • Problem analysis and problem-solving skills

  • Detail oriented

  • Organizational skills

  • Data collection focused

  • Team player

  • Ability to work under pressure

  • Good judgement

  • High energy level

  • Displays integrity

  • Reliable

  • Adaptable

  • Motivated

  • Patient

  • Courteous

  • Loyal

  • Proficient in MS Word, Excel, Outlook

  • Basic computer knowledge and navigation

  • Above average results for Data Entry

Please attach resume to application.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.