Randstad User Acceptance Testing Analyst in Charlotte, North Carolina

User Acceptance Testing Analyst


Charlotte, NC


US$ 25 - US$ 29 per hour

Date Posted:

Thursday, October 6, 2016

Job Type:


Reference #:






Randstad USA Administration

DescriptionThe User Acceptance Testing (UAT) Analyst supports ongoing delivery for aligned domain(s) through project management, identification of issues and process improvements, change requests, and standardized processes that contribute to achievement of Service Levels, Reporting Service Levels (SLA's, RSL's) and Key Performance Indicators (KPI's). This position involves heavy client and vendor management as well as indirect coaching/mentoring of team(s).

Working hours: 8AM - 5PM


- Creates detailed functional business requirement specifications and ensures proper testing hand offs for integration testing

- Monitors the scope throughout the project and ensures the scope is base lined and that any changes requested are evaluated for project impact and business need for projects

- Ensures that the process flows are complete and within the defined scope for projects

- Identifies downstream processes and impacts for projects

- Provides status reports and communicates changes in process for project assignments

- Leads process improvements for existing processes and supports creation of new processes with emphasis on (up/down) stream impacts, partner with client teams on trend analysis

- Responsible for identification of issues and drives changes

- Identifies and resolves escalations with strong emphasis to associated patterns, trends, and root cause analysis

- Determines when inquiries are beyond the scope of responsibilities of team and escalates

- Understanding of the internal and external Change Request process and assist with Change Request costing

- Responsible for team audits and training

- Supports and provides investigation on regulatory and compliance issues and escalates as needed

- Workload manager for unit including ad-hoc project deliverables

- Designs and updates reports and establishes baseline metrics at the outset of the project and analyzes results over a period of time

- Able to effectively communicate with the client within all aspects of client delivery including entry to client relationship management

- Provides direction and oversight to other associates

- Develop solutions to maintain accountability for end-to-end process results across domain

- Represents domain in meeting with other teams/domains to develop/refine process execution

- Encourages application service delivery model by challenging requested custom functionality and offering alternative solutions

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.