Randstad Data Telecom Contractor in Charlotte, North Carolina
Data Telecom Contractor
salary:$35 - $40 per hour
date posted:Sunday, July 16, 2017
Duties and Responsibilities:
Provides Tier 2 operational support which includes identifying, resolving or escalating hardware and/or software issues that span multiple technology domains primarily focused in the data network infrastructure.
Specialized Knowledge, Experience, and Technical Skills:
-Strong written and oral communication skills, including presentation skills and negotiation skills.
-Strong analysis and problem solving skills.
-Advanced knowledge of the following Tier 2 practices and concepts: system utilities, software installation and configuration, IT service level agreements, full product life cycle, networks, technical standards and deliverables, troubleshooting techniques, analysis of log files, network protocols (e.g., TCP IP, DLC, and ASYNC).
-Experience with one or more of the following products: Oracle RAC, IBM MQ, Apache Web Servers, TC Server,VMware vSphere
-Experience in troubleshooting *nix Operating Systems (RHEL 5/6/7, Solaris 10) and ESXi Hypervisor
-Knowledge of foundational networking concepts - (TCP/IP, DNS, routing, DHCP etc.)
-Strong knowledge of scripting languages: korn shell, bash or perl
-Experience using ITIL Based Applications for Problem, Incident and Alert Management