Randstad Technical Support Rep in Cambridge, Massachusetts

Technical Support Rep


Cambridge, MA


US$ 40,000 per year

Date Posted:

Monday, October 17, 2016

Job Type:


Reference #:






Randstad USA Administration


Are you extremely tech savvy, with an interest and experience troubleshooting electronics? Our client, a very reputable technology company that works within healthcare, located in Cambridge, MA, is looking for someone just like you! This company is a global company with its headquarters in Paris who support clients all over the world. This is a direct hire position that pays up to $40,000/year.

What s in it for you

-Get in with a growing/exciting company

-Generous PTO

-Excellent company culture


We are looking for candidates with the following qualities:

-1-4 years experience in customer service

-Proficiency in Microsoft Office

-interest and proficiency in general electronics, experience with technology troubleshooting and help highly preferred

-Excellent communicator both written and verbal

-Able to adapt quickly to changes

-Excellent team player

-A self-starter

-Intelligent with the ability to learn and apply quick wit when required

Working hours: M-F



-Fluency with another Language is preferred

-BA or equivalent from an accredited institution

-1-2 years relevant work experience

-Exceptional written and verbal communication skills

-Service-minded focus with creative problem-solving skills

-Web savvy with an aptitude for learning new technologies

-Ability to multitask with extreme attention to detail

-Experience in a face-paced, consumer web or startup environment

bonus nice to haves

-Previous customer service experience

-Experience with a CRM database system

-Experience with online store software

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.