Randstad Customer Support/Technical Support Representative in Cambridge, Massachusetts

Customer Support/Technical Support Representative


Cambridge, MA


US$ 14 per hour

Date Posted:

Wednesday, October 12, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionWhat's in it for you

-Get in with a growing/exciting company

-Generous PTO

-Excellent company culture


Are you extremely tech savvy, with an interest and experience troubleshooting electronics? Our client, a very reputable technology company that works within healthcare, located in Cambridge, MA, is looking for someone just like you! This company is a global company with its headquarters in Paris who support clients all over the world.

The candidate who fills this role will be required to do the following:

-Field email inquiries, answering questions and responding to questions and complaints

-Respond to reviews on Amazon, representing the company in a positive manner.

-Work closely with other support staff to solve electronic and customer service issues

-Test returned products for effectiveness

Working hours: Monday - Friday 8:30AM - 5:30PM



-BA or equivalent from an accredited institution

-1-2 years relevant work experience

-Fluency in another language preferred but not necessary

-Exceptional written and verbal communication skills

-Service-minded focus with creative problem-solving skills

-Web savvy with an aptitude for learning new technologies

-Ability to multitask with extreme attention to detail

-Experience in a face-paced, consumer web or startup environment

If you are interested in the above position and meet the requirements; please apply directly to this posting or email Sarah.cosgrove@randstadusa.com to be considered.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.