Randstad Sales Support Specialist in Buffalo, New York
Sales Support Specialist
salary:$14 - $15 per hour
date posted:Thursday, July 27, 2017
Our Client in Williamsville, NY is looking for candidates to support their Sales Team. Must have energy, have excellent computer skills and be able to multi-task.
Provide administrative and customer service support as needed to aid in the growth of the Sales Team. Work as a liaison between the sales team and all critical departments to ensure customer needs are met and sales goals are achieved. Coordinate Contractor Services offering through effectively managing third party suppliers and coordination with Warehouse and Manufacturing departments. Work directly with customers as needed to meet customer expectations and deliver exceptional customer service.
Essential Duties and Responsibilities:
Overall administrative support for the Sales Team
Work with various internal systems to effectively manage work, document activities and communicate as necessary
Work as a liaison between Sales and Credit, Manufacturing, Distribution, Manila, Sourcing, ETO, Master Data, and other internal teams
Engage with customers as necessary to support the Sales Team and internal processes
Maintain high level of customer service
Send professional correspondence and Sale, products, and services information
Process credits and replacements for Construction Account Managers.
Customer Service needs for AM's (i.e. status updates on orders, answering clarifications yourself or calling the customer, etc)
Execute expedite requests for AM's
Miscellaneous requests from AM's (i.e. samples, catalogs, etc)
Working hours: 8am-5pm
--Ability to work professionally, efficiently, and effectively in a team environment
--Has excellent time management skills and can effectively multi-task
--Good oral, written and interpersonal communications
--Ability to learn quickly and retain key knowledge of processes, policies and products
--Problem solver with the ability to identify key issues and prioritize
--Self-directed with a strong work ethic and high energy
--Good computer and web navigation skills
--Open to coaching
Desired Knowledge, Skills & Abilities
--Experience in a fast paced sales environment
--Proficiency in SAP, SalesForce and Microsoft programs
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.