Randstad Systems Management Consultant in Boston, Massachusetts
Systems Management Consultant
Wednesday, October 12, 2016
- NOTE: 3rd shift and weekend coverage. Hours may vary depending on number of available candidates. Shifts are normally either 10 or 12 hours in duration. Mon - Fri 7pm - 7am & Weekends 24hours of coverage is required.
Notifies the customer prior to any major system changes or repairs.
Performs incident management, service restoration, and/or change verification activities.
Utilize documentation, associated topologies, change activity, monitoring tools, and expertise to monitor and validate overall environment health providing higher-level support for support groups with respect to critical applications health.
Utilize all monitoring tools for troubleshooting and correlating alerts.
Perform manual application and portal testing to ensure systems are available and functioning as check-out activities during post maintenance schedules.
Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned.
Effectively communicate awareness, issues, alert confirmations and status, to team and other areas.
Monitors application traffic on backbone and suggest ways to optimize the data performance, make recommendations and to improve performance.
Keeps management informed of all activities regarding issues or outage.
Maintains software/configuration information on monitoring tools.
Experience as a network analyst, network consultant, and/or network administrator familiarity with database, XML and JBOSS.
Windows XP, Windows 7, Unix/Linux Microsoft Office Suite, Internet Explorer, Chrome and Firefox.
Monitoring tools: HPPM, HPOV, Sitescope, Vantage View, New Relic, Dynatrace suite and Akamai LUNA user interface.
Assets: Oracle, 11.x and 12c, Kafka and Zoo Keeper