Randstad Credit and Collections Specialist in Boston, Massachusetts
Credit and Collections Specialist
Tuesday, October 4, 2016
Randstad Finance & Accounting
Randstad Professionals is actively recruiting for Credit and Collections Specialists for companies located in Boston, Medford and Braintree.
Compensation is negotiable depending on experience.
Essential Duties and Responsibilities
Process credit applications and set-up new customer accounts
Daily collection calls to be made on assigned accounts to meet established DSO and collection goals
To meet company objectives following established company policies, especially DSO and Over 90 day percentage goals.
To manage assigned portfolio and achieve individual and/or company goals as set forth in the yearly forecasts.
Write up billing adjustments and follow-up for any disputes and/or claims made by customer - work with department managers & sales staff
Assist Credit Manager with credit inquiries made to company and provide credit references on customers
Provide appropriate waiver of lien for specific jobs
Complete and maintain associated records, documents, logs, and procedures manual for this position.
Maintains a neat and orderly desk and files to enable quick access of records.
To establish good relationships wit the rest of the company, with special emphasis on company unity.
To maintain the goodwill of the company s customers and potential customers.
Knowledge, Skills and Abilities
Strong communication and customer service skills via email, phone to a varying customer base
Must possess the capacity to function effectively in a demanding and time sensitive environment.
Excellent oral communication, problem solving skills and a creative thinker with focus on process improvement.
Ability to work independently in a fast paced environment
Demonstrated ability for problem resolution and strong negotiation skills
Able to work in a team environment with the focus on total company success
Proficient with Outlook, Word & Excel
Education and Experience
- 2+ years in collection/credit position
To be considered for any Credit and Collections roles, please reach out to Drew Didriksen at 617-848-3497 or email@example.com