Randstad Customer Service Auto Loans in Bloomington, Illinois
Customer Service Auto Loans
US$ 11 - US$ 12 per hour
Wednesday, October 12, 2016
Temp to Perm
Randstad USA Administration
DescriptionThis is a great opportunity to start your career with the premier employer in Bloomington! Positions will be temp to hire!
Randstad, in conjunction with a fortune 50 company in Bloomington, IL is seeking EXCEPTIONAL customer service professionals for the client's bank collection center.
Training will begin late November and will consist of four weeks of full-time paid training, Monday-Friday 7:30 AM to 4:00 PM. During your training you will learn how to assist customers in making delinquent payments on auto loans. This position consists of both incoming and outgoing phone calls to bank customers in order to assist them in fulfilling their payment obligations. After training, you must be able to work either a part time (28-32 hours) or a full-time schedule that falls within their hours of operation: Monday-Friday, 7:00 AM - 9:00 PM and Saturday, 8:00 AM - 4:30 PM.
Working hours: center is open 7:00 AM - 9:00 PM
Entry into a Bank position may require passing additional background checks, including a credit check
Critical Competencies Required:
- Ability to multitask and navigate efficiently through multiple screens
- Previous collections, call center or sales experience preferred
- Educates customers on importance of timely payments and solutions in order to meet obligations
- Motivated to meet goals and metrics
- General knowledge of banking products
- High School Diploma or Equivalent required but higher education preferred
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.