Randstad Outbound Call Center Representatives 20-25 hours a week in Billerica, Massachusetts

Outbound Call Center Representatives 20-25 hours a week


Billerica, MA


US$ 11 per hour

Date Posted:

Wednesday, October 5, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionWe have an immediate need to fill 10 temporary outbound call center positions in Billerica.

We have 2 shifts:

1. Mon- Fri 9:30- 2:00pm $11.00 per hour plus bonus programs

2. Mon-Thurs 3:00pm-8:00pm, Sat 9:00am-1:00pm $11.50 /hour, plus bonus programs

The positions are possible temp to hire

The Call Center Agent will be responsible for making outbound calls to existing and prospective clients/ donors, in order to schedule home pickups of donations.

- Memorizing scripts.

- Verify and accurately record information in our scheduling software.

- Answer donor questions and relay correct policies, procedures and acceptable donations.

- Perform other duties, as assigned.

Working hours: Mon- Fri 9:30- 2:00pm 2. Mon-Thurs 3:00pm-8:00pm, Sat 9:00am-1:00pm



- High School Diploma or higher required

- Excellent telephone skills with experience in effective listening, communication, and problem resolution

- Sales or customer service experience required

- Above-average computer skills required

- Prior telemarketing or call center experience preferred

- Ability to communicate clearly and professionally with managers, coworkers, and customers

- Ability to work a variety of shifts, including evenings and weekends.

If you are interested call today, interview tomorrow! 781-273-1472, Please send your resume to Kelley.jordan@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.