Randstad Outbound Call Center Representatives 20-25 hours a week in Billerica, Massachusetts
Outbound Call Center Representatives 20-25 hours a week
US$ 11 per hour
Wednesday, October 5, 2016
Temp to Perm
Randstad USA Administration
DescriptionWe have an immediate need to fill 10 temporary outbound call center positions in Billerica.
We have 2 shifts:
1. Mon- Fri 9:30- 2:00pm $11.00 per hour plus bonus programs
2. Mon-Thurs 3:00pm-8:00pm, Sat 9:00am-1:00pm $11.50 /hour, plus bonus programs
The positions are possible temp to hire
The Call Center Agent will be responsible for making outbound calls to existing and prospective clients/ donors, in order to schedule home pickups of donations.
- Memorizing scripts.
- Verify and accurately record information in our scheduling software.
- Answer donor questions and relay correct policies, procedures and acceptable donations.
- Perform other duties, as assigned.
Working hours: Mon- Fri 9:30- 2:00pm 2. Mon-Thurs 3:00pm-8:00pm, Sat 9:00am-1:00pm
- High School Diploma or higher required
- Excellent telephone skills with experience in effective listening, communication, and problem resolution
- Sales or customer service experience required
- Above-average computer skills required
- Prior telemarketing or call center experience preferred
- Ability to communicate clearly and professionally with managers, coworkers, and customers
- Ability to work a variety of shifts, including evenings and weekends.
If you are interested call today, interview tomorrow! 781-273-1472, Please send your resume to Kelley.firstname.lastname@example.org
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