Randstad Call Center Customer Service in Aurora, Illinois

Call Center Customer Service


Aurora, IL


US$ 11 - US$ 17 per hour

Date Posted:

Monday, October 10, 2016

Job Type:


Reference #:






Randstad USA Administration

DescriptionOne of the country's premier catalog and online merchandisers is seeking candidates to fill several, immediate, temporary Call Center Representative positions out of their Aurora, IL location.


This client offers a unique workplace for their associates. They believe in diversity, recognition, rewards and fun. Their culture promotes team-building, personal wellness and professional growth.


-Respond to a high volume of inbound calls and customer inquiries to determine the caller's needs.

-Proactively provide appropriate information and resolve issues, with the goal of one call resolution.

-Monday - Saturday availability required.


-$11.50-15 per hour (based on experience)

-Temporary assignment

-Immediately eligible for benefits through Randstad

Working hours: M-F 8-5


-Candidates must be able to work 5 days per week, including on Sundays. Shifts are between 9:30 a.m. and 8:00 p.m. (M-F) and 8-8 p.m. (Sunday)

-High school diploma, or equivalent required

-Minimum 1 year of customer service

-High energy, positive attitude, self-starting and coachable individual

-Strong interpersonal, verbal, written communication and active listening

-Aptitude to develop and own strong understanding of regulatory and departmental policies, and exercise good judgment

-Ability to work effectively and pay attention to detail in fast paced environment, leveraging tools to drive a first contact resolution every time

-Proficiency with MS Office, such as Microsoft Word, Outlook, and Excel

After submitting your resume, feel free to follow up with Angelise Pfrommer via email at angelise.pfrommer@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.