Randstad Desktop Support in Atlanta, Georgia
salary:$18 - $27 per hour
date posted:Thursday, June 29, 2017
Randstad Technologies is looking for a Desktop End User Support Analyst with MCSE Certification to work with one of our premier clients in Vinings.
Position: End User Support
Tentative Start Date: ASAP
This resource supports by providing remote and onsite technical support. This resource will need to be able to travel to any site within the metro Atlanta area. Mileage will be reimbursed. Tickets are assigned by the help desk or management. Status updates must be made to management on a daily basis. Will also need to work on the help desk and other projects if needed.
Must be either MCSE Certified OR any Desktop Support Certification.
2 - 4 years of experience providing excellent desktop support
2 - 4 years of experience troubleshooting and OS imaging on Windows
1 - 2 years of experience working in a helpdesk environment
Experience with ticketing systems and managing tickets
Familiar with Active Directory and remote desktop tools
Desirable software deployment experience
Advanced workstation and printer network connectivity troubleshooting skills (including wireless)
Good communication skills
Able to work well with others and management
Able to work independently
Able to learn and apply from technical training
Must pass MVR background check
Must pass criminal background check
Nice To Haves: